Post by locodave on Mar 18, 2015 17:30:09 GMT -5
A warning about a phone scam I had today. Reported it to Microsoft @ 1-800-426-9400
Caller ID said Tech 540-242-8120 Wife picked it up and the caller said he was from Microsoft Tech Support. My computer is sending info out and could be infected. She put me on the phone.
He tells me they have been sending me info to contact them thru my computer. Hmm, really. How so? Asked me to press the windows key and R at the same time. Type in CMD. Enter. Asks me do you see your computers name there? Yup. Has me look on the bottom for zfsendtotarget=CLSID\. He reads me off the same # I see after the \ . Tells me only he and I know that # so he's legit. ( After calling M/S later they tell me that # is on most computers.) Still didn't trust him but lets see where this goes.
He then has me do RUN again and eventvwr, another screen pops up and he has me click on custom views and then Administrative events. That's where we have been sending you info. Lots of warnings and errors. Hmm, still ask him. Don't know if you are legit. In case we get disconnected. Whats your phone #? Tells me. 530-564-8475. All the while I'm google searching both phone numbers and getting a blank while talking to him. Also googled the M/S phone scams. -> www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx All while I'm talking to him.
He then wants me to do the windows R, type in com, no ->'s I see what it is. Remote access. I don't think so!!
I remember years ago. Trouble with a Dell I had. While I was on the phone with support, they walked me thru and did a computer to computer. And told me step by step what I would see next. This guy needs a 3rd party? Told him I won't do it till I see if you are legit. Can I call you back? He said shure and gave me the 2nd #. Asked for his name and he tells me anyone answering the # can help me.
I listed both #'s in case someone else gets a call. Calling the Microsoft #. They explained the event log, ect. All general info. After talking to Microsoft, they are going to put a fast track on trying to catch them. Hope this helps someone else.
Caller ID said Tech 540-242-8120 Wife picked it up and the caller said he was from Microsoft Tech Support. My computer is sending info out and could be infected. She put me on the phone.
He tells me they have been sending me info to contact them thru my computer. Hmm, really. How so? Asked me to press the windows key and R at the same time. Type in CMD. Enter. Asks me do you see your computers name there? Yup. Has me look on the bottom for zfsendtotarget=CLSID\. He reads me off the same # I see after the \ . Tells me only he and I know that # so he's legit. ( After calling M/S later they tell me that # is on most computers.) Still didn't trust him but lets see where this goes.
He then has me do RUN again and eventvwr, another screen pops up and he has me click on custom views and then Administrative events. That's where we have been sending you info. Lots of warnings and errors. Hmm, still ask him. Don't know if you are legit. In case we get disconnected. Whats your phone #? Tells me. 530-564-8475. All the while I'm google searching both phone numbers and getting a blank while talking to him. Also googled the M/S phone scams. -> www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx All while I'm talking to him.
He then wants me to do the windows R, type in com, no ->'s I see what it is. Remote access. I don't think so!!
I remember years ago. Trouble with a Dell I had. While I was on the phone with support, they walked me thru and did a computer to computer. And told me step by step what I would see next. This guy needs a 3rd party? Told him I won't do it till I see if you are legit. Can I call you back? He said shure and gave me the 2nd #. Asked for his name and he tells me anyone answering the # can help me.
I listed both #'s in case someone else gets a call. Calling the Microsoft #. They explained the event log, ect. All general info. After talking to Microsoft, they are going to put a fast track on trying to catch them. Hope this helps someone else.